wine club manager

Title: wine club manager
Area: durbanville
Term: permanent
Experience: 2-3 yrs min
Salary: negotiable
Closing Date: asap
Starting Date: negotiable
Reference Code: slvd-21-05
diemersdal wine estate, based in durbanville, is looking to appoint a wine club manager to their team.

the goal of this position is to not only strengthen the relationship with their loyal supporters, but to develop new avenues to nurture this special relationship. the position will require an individual who is positive, creative, nurturing and above all – believes in exceptional service delivery. meticulous planner with excellent logistical skills.

the duties will relate to the full cycle of maintaining wine club activity & communication:-

• creative new ideas on growing involvement, loyalty and brand experience
• work alongside the sales & marketing team to support the activities & interaction
• practical execution of orders – receipt, compilation & execution…and making the call to find out if the customer was happy
• interact with tasting room to add value with regards to on site visitors, their needs and online activation.

 reliable transportation and willingness to commute if necessary.
 qualifications and skills
 at least 2 years’ experience in wine retail and/or club management (or equivalent) desired;
 knowledge and experience in working with wine club would be advantageous but not required. computer proficiency, confidence with social media interaction - requirement
 must be flexible and able to deal with frequent interruptions, possess the ability to adapt to the company’s frequently changing needs and priorities.
 proficient in ms word, excel, internet, any wine industry related software
 self-starter, clear communicator, positive team player, multi-tasker, highly organized - effective sales person - positive attitude - sophisticated knowledge of wine and winery operations - good sense of humor….especially seeing that you are the needle in the haystack