tasting room and wine club manager
Title:
tasting room and wine club manager
Area:
stellenbosch
Term:
permanent
Experience:
5+ years
Salary:
basic + comm
Closing Date:
neg
Starting Date:
neg
Reference Code:
slvd-26-33
our client, cape winelands recognised lifestyle estate is seeking an experienced, passionate, and service-driven tasting room & wine club manager to lead their guest experience and drive direct wine sales.
this exciting leadership role is responsible for overseeing the day-to-day operations of the tasting room, ensuring every guest enjoys an exceptional and memorable wine experience that reflects the quality and sophistication of the brand.
the successful candidate will lead and develop a high-performing hospitality team, manage vip visits and group bookings, oversee the growth and performance of the wine club, and work closely with the sales, marketing, and events teams to maximise direct-to-consumer sales and support promotional initiatives.
the role also includes managing the commerce7 platform, monitoring sales and visitor trends, maintaining stock control and merchandising, and ensuring the highest standards of service, presentation, and operational compliance.
the ideal candidate will have a minimum of five years' management experience within the hospitality, tourism, or premium wine industry, together with proven experience using commerce7 and other direct-to-consumer wine sales platforms.
a minimum wset level 2 qualification is essential, along with excellent leadership, communication, analytical, and organisational skills.
you should be passionate about wine, enjoy creating exceptional customer experiences, and have the ability to inspire and motivate a team while achieving commercial objectives. a professional, polished approach, strong attention to detail, and the flexibility to work weekends, public holidays, and special events are essential
this exciting leadership role is responsible for overseeing the day-to-day operations of the tasting room, ensuring every guest enjoys an exceptional and memorable wine experience that reflects the quality and sophistication of the brand.
the successful candidate will lead and develop a high-performing hospitality team, manage vip visits and group bookings, oversee the growth and performance of the wine club, and work closely with the sales, marketing, and events teams to maximise direct-to-consumer sales and support promotional initiatives.
the role also includes managing the commerce7 platform, monitoring sales and visitor trends, maintaining stock control and merchandising, and ensuring the highest standards of service, presentation, and operational compliance.
the ideal candidate will have a minimum of five years' management experience within the hospitality, tourism, or premium wine industry, together with proven experience using commerce7 and other direct-to-consumer wine sales platforms.
a minimum wset level 2 qualification is essential, along with excellent leadership, communication, analytical, and organisational skills.
you should be passionate about wine, enjoy creating exceptional customer experiences, and have the ability to inspire and motivate a team while achieving commercial objectives. a professional, polished approach, strong attention to detail, and the flexibility to work weekends, public holidays, and special events are essential